Contact Xact3D

Four decades of bench, one phone number.

We manufacture for retailers and private clients across Canada. Whatever you need — a quote, a design revision, a diamond — it reaches the studio floor the same day.

Within 1 business day
Mon – Fri, business hours
Text / SMS / WhatsApp +1 (514) 531-4002
Short questions, photos and documents
Studio

620 Cathcart, Suite 600
Montreal, Quebec H3B 1M1
Canada

Hours

Mon – Thu  9:00 – 17:00
Friday  9:00 – 15:00
Weekends closed

Send a request.

Every field helps us quote accurately.

Sending a sketch, CAD, or spec sheet? Reply to the confirmation email and attach it — it reaches the same desk.

Preferred reply

We use your details only to answer this request. We never sell or share them.

In the Golden Square Mile

Downtown Montreal, sixth floor.

Two minutes from McGill metro, in the heart of the city's jewelry district. Visits are by appointment only.

Get directions →

Before you write

What is the best way to reach you?

Email for anything with a file attached — it gives the job a written record. Call when a piece is already in production. Text and WhatsApp are for short questions and photos, not new orders.

When are you open?

Monday to Thursday 9:00 to 17:00 and Friday 9:00 to 15:00, Eastern Time. We close on both Quebec and Canada statutory holidays.

How do I ship a piece to you?

Write first — we issue a job number and a receiving address. Ship fully insured with signature required, and put the job number inside the parcel.

Is there a minimum order?

No minimum. We manufacture for the trade — retailers, designers, and wholesalers — and we also work directly with private clients on individual commissions.

How long does a quote take?

One to three business days for diamonds engagement rings. Three to five for quantity production projects.

What languages do you work in?

English and French, by phone, email, or in the studio. Drawings and spec sheets in either language.

What is the best way to reach you?

Email for anything with a file attached — it gives the job a written record. Call when a piece is already in production. Text and WhatsApp are for short questions and photos, not new orders.

When are you open?

Monday to Thursday 9:00 to 17:00 and Friday 9:00 to 15:00, Eastern Time. We close on both Quebec and Canada statutory holidays.

How do I ship a piece to you?

Write first — we issue a job number and a receiving address. Ship fully insured with signature required, and put the job number inside the parcel.

Is there a minimum order?

No minimum. We manufacture for the trade — retailers, designers, and wholesalers — and we also work directly with private clients on individual commissions.

How long does a quote take?

One to three business days for diamonds engagement rings. Three to five for quantity production projects.

What languages do you work in?

English and French, by phone, email, or in the studio. Drawings and spec sheets in either language.